frequently asked questions
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Yes! We began offering in person services in Louisville, KY in Jan. 2026. For folx outside of the Louisville area, Dr. Majestro can see many of you virtually. In order for us to work together, you would need to be located in either Kentucky, Indiana or one of the 46 PSYPACT states at the time of your appointment. Dr. Majestro’s student, is available for in person and virtual services in Kentucky & Indiana.
Click here for a list of the current PSYPACT states.
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Dr. Majestro is currently in network with:
Commercial Aetna
Aetna Better Health (KY)
Humana Medicaid (KY)
Traditional KY Medicaid
Traditional Medicare
Humana Medicare
Aetna Medicare
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For the most part, yes! I offer out of network services and can provide you with a superbill which you can use to self-file with your insurance company. Many insurance companies offer some reimbursement of out-of-network services but please check with yours for the specific benefits of your policy.
Click here for a good description of out-of-network benefits.
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That’s a very complicated question! The short answer is, we want to be able to provide the highest quality services possible. By being reimbursed in a timely manner, at a competitive rate and without excessive paperwork/phone calls, we are able to spend time providing quality patient care, coordinating care with your other providers and participating in specialized trainings to improve our skillset and stay up to date on current literature/treatment modalities.
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If you are using your health insurance, your insurance company sets the allowed charge. Dr. Majestro’s self-pay rates are highlighted below. For those in need, please ask about openings for reduced fee slots through doctoral practicum student, Shamara Johnson.
Intake (60-90 min): $250
Individual Therapy (60 min): $190
Consistent with the No Surprises Act, all self-pay clients will receive a Good Faith Estimate (GFE) before their scheduled intake.
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We are very excited to be expanding affordable access to trauma-informed therapy and assessment through a doctoral level practicum student who began in August. Shamara has immediate openings for psychological testing and therapy.
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We’re so glad you are looking for help! For now, please focus on using a crisis resource such as: calling 911, calling 988 (Suicide & Crisis Lifeline), texting HOME to 741741 (Crisis Text Line) or visiting your nearest emergency room or psychiatric hospital. Feel free to reach out to me once you are ready for outpatient care.
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We’re glad you are prioritizing your health! You can contact us via phone or email or to set up a free consultation call, or you can visit our scheduling page, if you’d like to set up an intake. Once your appointment is confirmed, we’ll send you intake paperwork to complete before your appointment.
